order online

(i) How do I check the processing status of my current order？

After successfully completing the transaction, you will receive an order confirmation email with the confirmed order information. If you do not receive the email, please contact WhatsApp (+852-(+852-（company phone）) or generate electricity toinfo@mamebabyshop.comContact us You can also go to our website or mobile app to log in as a member, go to My Account and click on Order Enquiry to find the order number to check the status of the order閱該訂單的狀態。

(ii) How to modify or cancel an order？

Once the order is confirmed, it cannot be modified or cancelled. If you submit incorrect information when ordering, please chat online via WhatsApp or send an email to電郵至 info@mamebabyshop.com Contact us If the order is not packed or shipped, we can correct the information for you, so please confirm the order before submitting the order and making payment to ensure that all the goods and personal information are correct才確認訂單。

Payment

(i) What payment methods do you accept？

We accept PayMe, FPS, Visa, MasterCard, Apple Pay, Google Pay, Alipay, and WeChat Pay. Pay by credit card. Orderer must be the credit card holder.，購買時以港元結算。

(ii) Is it reliable to use a credit card to shop online?？

VISA verification service and Master Card Secure Code are both credit card purchase protection services that allow you to use the relevant password or verification code when using the above credit cards to make online purchases. We will not record the customer's credit card information. Shopping with a credit card，Mamebaby Shop reserves the right to terminate the order。

(iii)（Company Name）Does the online store accept delivery and pay later??

All payment methods are paid first and then shipped, and no cash on delivery method is set式。

member account

(i) how to becomeMamebaby Shop member？

At Mamebaby Shop You can apply for membership by purchasing any product in the online store or mobile app. Just fill in the relevant personal information and the system will automatically create a membership for you. You can accumulate points and enjoy membership benefits and discounts.

(ii) How to enjoy member discount when shopping online？

exist Mamebaby Shop Membership discounts are available in online stores or mobile apps. Before checkout, you need to use your mobile phone number and email to register and log in to your online account. Please note that membership discounts are not applicable to product discount packages and limited products. For details, please refer to the membership program or contact we know more.

(iii) Can I earn membership points for online or mobile app purchases?？

Online or mobile app purchase amount applies toMamebaby Shop  Membership program benefits include the Membership Points Rewards Program and the amount required for membership upgrade。

(iv) Can I change my membership information online or on the mobile app?？

You can change your account login email and mailing address online or in the mobile app。

(v) Can I share my membership account with others？

To protect the rights of members，Mamebaby Shop Membership and online ordering accounts are only for registered personal use and each member can only have one Mamebaby ShopMembership and Online Account。

(vi) Is my member information safe?？

Please rest assured that your privacy will be protected. For details, please refer to the Privacy Policy and the terms and conditions of the website。