(i) Your Privacy

Mamebaby ShopWe will respect your statutory privacy rights when collecting, storing, using, transmitting or otherwise processing personal data and this Privacy Policy Statement will describe our privacy practices. We undertake to comply with the Personal Data Privacy Ordinance, Chapter 486 of the Laws of Hong Kong This notice does not limit your rights as a data subject under the PDPO。

Please read the following carefully to understand our policies and practices on how to process your personal data. This policy may be revised from time to time.

The term personal data in this Privacy Policy Statement has the meaning as explained in the PDPO.

(ii) Categories of Personal Data Collected

The personal information you may be required to provide includes but is not limited to your name, gender, age, date of birth, telephone number, address, email address, credit card information, education level, occupation, and interests, etc. If you refuse to provide the relevant information and/or provide incomplete or incorrect information, this document may be subject to change. The company cannot provide you with certain services.If you are under the age of 18, you must first obtain the consent of a parent or guardian before providing any personal data to the company. We will not collect your personal data without their consent.

(iii) Purposes for which we will collect and use your personal data

We may collect your personal data when you shop to participate in related promotions or apply to become our membe.

If you wish to receive certain services provided by us, certain personal data are required to be provided, and such data will be marked as mandatory data in the membership application form. For some personal data that can only be provided voluntarily, such data will be will not be marked as mandatory and you can decide whether to provide us with such information.

If you want us to provide any of the following services you must provide us with your personal data:

(a) Participate in and maintain your eligibility as a member of us;

(b) Accumulate bonus points for being our member 

(c) to notify you of the benefits and privileges available to you as a member of us 

(d) Enjoy the benefits of being a member;

(e) Notify of any revisions to the Membership Program;

(f) Data cleaning and customer information update and

(g) other direct member-related ongoing customer support services We may use any personal data provided by you (whether required and/or voluntary) to enable us to provide you with the following additional services and/or or do the following:

(a) To give us a clearer understanding of the statistics of our customers;

(b) To conduct internal research and analysis so that we can properly provide reward services and product information or gifts that meet your specific needs;

(c) Market research;

(d) Let our customer service team follow up;

(e) Send member newsletters, member offers and latest promotion information by email or WhatsApp SMS。

(iv) Disclosure of Personal Data

If we collect personal data from you we will:

(a) inform you (either in this Privacy Policy Statement or through a separate notice) that we are collecting your data and the purposes for which we collect such personal data;

(b) give you the opportunity to opt-out and object to certain uses of your personal data where relevant (including but not limited to the circumstances described below) and;

(c) inform you of how we will store your personal data and how you may access, change and delete such personal data held by us.


The personal data we collect and hold about you will be treated confidentially but we may disclose such data to the following persons (whether within or outside Hong Kong) for the purposes listed above in relation to the collection of such data:

(a) Any Subsidiary Company Affiliate Holding Company Affiliate or affiliated by或由 Mamebaby Shop a company or an associated company of the same controlling company;

(b) any agency contractors or third party service providers (collectively, Third Party Providers) who provide us with administrative telecommunications computer and other services in connection with the processing and storage of your data;);

(c)Mamebaby Shop All or any part of any actual or proposed assets, shares or services, assignee, assignee, or business successor of all or any part;

(d) Government and regulatory authorities, law enforcement agencies and other organisations required or authorised by applicable laws within or outside Hong Kong;

The third-party provider is responsible for confidentiality and is bound by contractual terms to protect the privacy of your personal data and may only use your personal data for the purposes listed in paragraph (b) above and not for the purposes of the third-party provider, including direct promotion)。

(v) Direct Marketing

We may also use your personal data including name, telephone number, address and email address for direct marketing purposes. We will not use your personal data for direct marketing unless we have obtained your consent (including an indication of no objection) as required by law.。

If you agree that your personal data may be used for the following purposes:

(a) To inform you about new product launches and other promotional offers;

(b) To inform you about our promotions including product packages and the latest news (d) Marketing Rewards Program Birthday Offers Free Trial Products and the latest news of promotions.

If at any time you do not want us to use your personal data for the direct marketing purposes described above, you may exercise your opt-out right by contacting us.

(vi) Security

The personal data you provide to the company will be properly stored in the company's customer service system and only authorized persons who have received training on our privacy policy can access it.

(vii) Cookies

Cookies The data stored on the user's local terminal is a function of storing your browsing records of this website in the form of compressed and encrypted text files on your computer or mobile device. Cookies used on this website do not have the function of identifying individual users. The information collected by cookies does not include your email address, name or other personal data. Mamebaby Shop Cookies may be used on this website in the following cases:

(a) When the user browses this website and needs to switch to different pages of this website, the information required will be temporarily stored so that the user can browse this website more conveniently.

(b) whenMamebaby Shopor the company entrusted by it to conduct user surveys on this website or to analyze the browsing situation of this website in order to provide better services on this website in the future.

*even thoughMamebaby Shop If you use cookies on this website, you can still change the settings of your browser software to choose whether or not to use cookies. You can also delete the stored cookies on your computer and mobile devices.es。

*For details, please refer to the instructions of the browser software you are using

In addition, please note that if you refuse to use cookies on this website, it may cause some content on this website to not be displayed properly or you may not be able to use this website.

(viii) Data transfer

We will normally store your personal data on our servers in Hong Kong. We undertake to take all reasonably necessary steps and use all due diligence to ensure that all data collected, held, stored, used or used in our offices outside Hong Kong Personal data processed in other forms will be handled securely and in compliance with this Privacy Policy Statement and the Personal Data Privacy Ordinance.

(ix) Right to Access Correction and Deletion of Data

Under the Personal Data Privacy Ordinance you have the right to check whether we hold personal data about you and to request access, correction and deletion of any of your personal data in our records. If at any time you wish to exercise any of the above rights please send us an email.

(x) Retention of data

We will only keep your personal data for the purpose (including any directly related purpose) for which the personal data is being or will be used. It is the Company's internal policy for auditing purposes to keep such data for a reasonable period of time and to delete personal data that is no longer required for the purpose for which it was collected. You also have the right to request deletion of our data as described in paragraph (ix) above. Your personal data held.